Marketing & Sales Insight for the Lawn & Landscape Industry

Selling More (by Radically Improving Your Customer's Buying Experience)

Chris Heiler

Fall is here, my friends. I hope your year is going even better than you and your team anticipated.

One of our fall traditions here at Landscape Leadership is attending HubSpot's annual Inbound conference in Boston, the largest marketing and sales conference on the planet.

From keynotes to breakout sessions, a common theme at Inbound this year was the idea of "creating experiences" for customers.

HubSpot's CEO, Brian Halligan, spoke extensively about this in his keynote, highlighting many successful startups of the past decade that have crushed their old guard competitors by improving the buying experience for their customers.

Casper (mattresses), Peloton (stationary bikes), Chewy (pet food and products), Carvana (cars) were just a few examples cited by Halligan.

The lawn and landscape industry can learn a lot from these successful companies who are disrupting their unique industries.

Read More

Video: Our Best Tips to Create Irresistible Personalized Sales Videos

Chad Diller

In the last two videos in this series we explored how using personalized video in your landscaping or lawn care sales process can actually help you sell more work in less time.

Today, I am going to walk you through these steps and also show you examples so you can understand what I mean. And the live action version of Ted, the old school salesman from our Green Ways comic book, is also going to make a few appearances. Stay tuned.

Read More

Video: Spying on Sales Leads & Using Video for Easier Lawn Care and Landscaping Sales

Chad Diller


In my last video, I brought one of our Green Ways comic book characters to life. Ted is one of the characters that regularly appears in these stories. The live-action version of Ted gave us a glimpse into the old school ways of selling lawn care and landscaping work.

He slings out a lot of proposals and then he calls and calls, emails and emails, and waits and waits, often to just give up on prospects.

The problem is this old school way of selling lawn care, landscaping work really isn't that old school. It's kind of the current state of the green industry right now. There are a lot of salespeople wasting a ton of time and not closing deals as often as they want to. Does this sound familiar? 

Read More

Video: Using Personalized Video to Get Lawn Care Customers & Sell More Landscaping Projects

Chad Diller

Are you tired of reaching out to prospects or trying to up-sell customers and just being ignored? Are you sick of spending so much time preparing proposals, leaving phone messages, and sending emails?

Are you still using these same, old tricks to try to sell lawn care or landscaping work? Or does this sound like a few busy people on your sales team who boast a lot of activity but poor results?

Want to learn a new trick? One that will increase your closing percentage and help you sell more work in less time (and with less aggravation)? Then today's video is just for you. 

Here's an innovative idea. It's called using personalized video in your landscaping and lawn care sales process. Stay tuned.

Read More

Video Series:  PPC Google Ads for Lawn Care and Landscaping Companies

Chad Diller

Over the years, lawn care and landscaping companies have asked us a LOT of questions about various advertising mediums.

But the one that seems to come up the most often (with skepticism and criticism) is Google Ads (also referred to as PPC, Pay Per Click, or Google Adwords.

 

Do you find yourself at one of these places?

  • You're contemplating using Google Ads for lawn care or landscaping leads
  • You did your own Pay Per Click in the past but weren't that impressed
  • You hired a marketing agency to place PPC ads for lawn care or landscaping lead generation
  • You've grown your business without this advertising medium but are always looking for ways to land new customers

Well, I am assuming most (if not all) of you fit into one of those categories. If so, I've got something special for you. Over the past month, I've taken this complicated (and most often very boring) topic and created a series of videos for you. 

Read More

Okay, MAYBE Pay Per Click (PPC) Can Work for Lawn Care Companies (A Recent Update)

Chad Diller

Roll back the calendar...it’s 2016. I’ve had my own frustrating experiences marketing at a $13 million lawn and landscape company and now, after coming to work at Landscape Leadership, I have realized my misfortune was a common green industry marketing epidemic.

Ask me the question, “Is Pay-Per-Click (PPC), specifically with Google Adwords, a good idea for a lawn care company?”

The answer then was, “No. Stop wasting your money.”

But...now I would say, “Maybe…” Let me explain why.

Read More

6 Time-Saving Social Media Tips for Lawn Care Companies and Landscapers

Chad Diller

Everyone and your mother keeps talking about social media. You hoped it was just a fad but the craze keeps building each year. Maybe you dabbled, got on the bandwagon, and tried your best to post, tweet, pin, update, snap, and whatever else people are doing these days.

Maybe you got so busy with your lawn care or landscaping business that you got someone else to do it for you. Or maybe it fell to the wayside and you’re now realizing it’s time to spring back into action.

Deep down inside, you’re concerned. You love the concept of building a loyal online community and getting new clients from social media, yet you want to make smart business decisions without wasting time or money.

Read More

How Technology Can Save Your Sales from Being Terminated

Chad Diller

This article was originally published in Turf magazine, where Chad writes a monthly column on sales and marketing tips for lawn and landscape companies.

One of my favorite movie franchises is the Terminator series. There’s just something about the impossible task of overthrowing the evil, cold technological forces which are attempting to extinguish the human race. The story takes fragile, uncertain characters and transforms them into powerful heroes that lead a movement for all mankind.

Read More

These 3 Tools Will Help Your Sales Team Close More Deals

Chris Heiler

Purchase our entire collection of Green Ways comics on Amazon

With today’s technology and “big data” at our fingertips you wouldn’t think it’d be so difficult to source and sell to your prospects, whether that’s a homeowner, HOA board, or facilities manager.

Yet, with today’s hyperconnected buyer being so much more savvy (and isolated, I would argue) compared to the pre-Web2.0 consumer of only a decade ago, earning their attention is no easy task.

Read More