Marketing & Sales Insight for the Lawn & Landscape Industry

Call Tracking 101: How to Measure the ROI of Your Offline Marketing

Lindsey Getz

This article is the first in a two-part series diving deep into how to better track your offline marketing efforts. Next week's article will focus on the use of QR codes.

While your website can be a top generator of online leads, most lawn and landscape companies also get plenty of business over the phone. Accurately tracking what led that prospect to call you (whether it was a postcard mailer, a newspaper ad, or somewhere else) can be really challenging.

You have to remember to ask how they heard about you—and frankly, that doesn’t always happen. Sometimes, prospects have seen your company name in more than one location before they actually pick up the phone and call and you’re left to rely on what they recall in the moment, versus what actually prompted their call.

Asking, “How did you hear about us?”, is not a reliable tracking method.

The answer to this challenge is call tracking. Call tracking is exactly what it sounds like—it’s the process of using software to track which marketing campaign led to the phone call. If you’re not using call tracking, you’re probably having a really difficult time making marketing decisions—such as whether that $10,000 postcard mailer last season was really worth it or not.

In this article, we’ll discuss call tracking in more depth including why it’s important for lawn and landscape companies and how you can get the most out of it.

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7 Old School Landscaping Sales Tasks That Kill Productivity

Chad Diller

Selling landscaping is time-consuming. As I think back to my 10+ years in sales, this is what I remember most:

  • Long hours preparing paperwork and estimates 
  • Tens of thousands of calls and emails
  • Too many meetings to count

It’s been said that “the sky is the limit” when it comes to sales. However, success is limited by time. There’s only so much of it. It’s the one thing that salespeople are the most protective of.

Part of being a great salesperson is about becoming more efficient with your time. It’s learning how to close deals more quickly and with greater ease. It’s about doing the right things for the right people at the right times. 

As I recall hundreds of conversations I have had with sales professionals, one thing is very apparent...Selling landscaping services is still pretty “Old School”. Many leading green industry companies still have outdated methods.

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Understanding Lawn & Landscaping Website Costs

Lindsey Getz

Your lawn or landscape company’s website is arguably the most important tool that you have to promote and support your business. A great website can do a tremendous amount of legwork in leading prospective clients to choose your business. And, let’s not underestimate your website as an effective recruiting platform.

Are you frustrated that your website doesn’t look as appealing as your competitors’ websites? Are you worried its poor performance warrants a redesign?

Of course, if you’ve started looking into website design costs, you might be a bit overwhelmed by what you see. The cost range appears to run the gamut. There are companies out there promising to build a website for just a couple of thousand dollars—and some that want you to set up a monthly subscription service with them.

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Lost Opportunities: 3 Things Every Landscaping Sales Manager Should Be Tracking

Chad Diller

Ted has been selling landscaping for your company for a long time. He’s a top performer. 

He’s also well connected, frequently name-dropping as he shares networking stories. 

At times, Ted can be found at his desk, working diligently on estimates and making calls. At others, he’s in the field. You don’t micromanage because, after all, he hits his numbers, right?

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Multi-Location Marketing Strategy for Landscaping and Lawn Care Businesses

Lindsey Getz

Developing an effective marketing strategy that helps your company to connect with prospects in a meaningful way can be challenging enough on its own. But when you start adding in the fact that your landscaping or lawn care business is growing into multiple locations, it can become downright daunting.

For many, the fear is that your messaging will become diluted as it spreads. How can you ensure that you’re able to achieve optimal coverage with consistency—plus effectively use your budget to market all locations?

We understand how challenging it can become to feel that you’re maintaining consistency and implementing highly effective marketing strategies as your business grows. Everything from budgets to brand guidelines to the need for additional technology and people can seem to muddy the waters.

However, it really doesn’t have to be as overwhelming or stressful as it feels. With the right multi-location marketing strategy for your landscaping or lawn care business, you can approach your growth with confidence that everything is under control.

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How Long Does it Take to Triple Your Lawn Care Leads? (3 Success Stories)

Chad Diller

There is one question I frequently get from company owners struggling to grow a lawn care business.

“How long will it take to triple our website leads?” 

If you are investing tens of thousands of dollars to get more lawn care customers, you don’t want to flush marketing dollars down the toilet (while wasting time and energy). 

You want a lot of leads. You want results.

Today, I am going to share what has been proven to work time and time again. These strategies worked when I directed marketing at a $13 million company and they have worked for our lawn care clients over the past 10 years.

(And I say that you should dream BIGGER than 3x your current results.)

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How to Present Your Landscaping Photos in a Website Image Gallery

Lindsey Getz

If you invest in professional photography for your landscaping company then you want to make sure you get the most possible value out of the photos that you have taken. After all, the images won’t mean much to your prospective clients if they never get viewed.

That’s why an image gallery on your website is so important. But in order to maximize the value of that image gallery, there are some important factors you should be paying attention to.

In this article, we’ll talk about the different ways to organize a landscaping photo gallery and some of the best practices that you should be implementing to truly get the most traction out of what you share on your website.

While you probably want the process to be as simple as just uploading all your beautiful photos, the truth is, there needs to be some forethought and planning as to how this is done.

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Making the Case for Case Studies (and How Your Landscaping Company Can Leverage Them for Marketing and Sales)

Lindsey Getz

 

One of the most powerful sales tools that you already have available to you is completed projects. But if you’re like a lot of landscape business owners, you might not be taking full advantage of this.

There’s no question that having photos of finished jobs on your website in the form of a portfolio is important. But when it comes to leveraging the power of successful projects, you also want to tell the story behind the project.

The story is where people find connections and relatability—and that is powerful.

In this article, we’ll talk more about why case studies are so important as well as how you can create a great one to help you qualify potential leads.

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Our Favorite FREE HubSpot CRM and Sales Tools

Chris Heiler

If you’ve spent any time looking at software options promising to help your lawn or landscaping business, you know there’s a lot out there. While some business management software options might include a CRM and sales tools, there are reasons that HubSpot continues to reign superior—and is a tool that we particularly love (For the sake of being transparent, Landscape Leadership is a HubSpot Solutions Partner).

Most notably, their FREE (yes, as in “no-cost-to-you”) CRM and sales tools are quite substantial and highly useful—and, again, free.

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