Marketing & Sales Insight for the Lawn & Landscape Industry

There are a lot of lawn care and landscaping business owners who are fed up with marketing agencies. I know I was.

After a couple of decades in the field and sales, I served for another 5 years as a marketing manager at a $13M full-service landscaping company. I had my share of disappointing experiences with marketing service providers.

Ironically, I later joined the marketing agency life in 2016. Over the past six years I’ve spoken with a lot of industry professionals that have validated that, indeed, it is very challenging to find a great marketing partner.

Prospective customers have a lot of Frequently Asked Questions (FAQs). Are you the expert they can conveniently turn to?

Your prospective landscaping and lawn care customers want easy-to-find, meaningful answers. However, back-and-forth, repetitive conversations aren’t always easy or convenient (for all parties).

There should be a way to remove friction from the FAQ process.

Good news…there is. Properly leveraging written content and video can answer FAQs which can mean growing your landscaping or lawn care business with happier, ideal-fit customers.

Your lawn or landscape company’s website is arguably the most important tool that you have to promote and support your business. A great website can do a tremendous amount of legwork in leading prospective clients to choose your business. And, let’s not underestimate your website as an effective recruiting platform.

Are you frustrated that your website doesn’t look as appealing as your competitors’ websites? Are you worried its poor performance warrants a redesign?

Of course, if you’ve started looking into website design costs, you might be a bit overwhelmed by what you see. The cost range appears to run the gamut. There are companies out there promising to build a website for just a couple of thousand dollars—and some that want you to set up a monthly subscription service with them.

Developing an effective marketing strategy that helps your company to connect with prospects in a meaningful way can be challenging enough on its own. But when you start adding in the fact that your landscaping or lawn care business is growing into multiple locations, it can become downright daunting.

For many, the fear is that your messaging will become diluted as it spreads. How can you ensure that you’re able to achieve optimal coverage with consistency—plus effectively use your budget to market all locations?

We understand how challenging it can become to feel that you’re maintaining consistency and implementing highly effective marketing strategies as your business grows. Everything from budgets to brand guidelines to the need for additional technology and people can seem to muddy the waters.

However, it really doesn’t have to be as overwhelming or stressful as it feels. With the right multi-location marketing strategy for your landscaping or lawn care business, you can approach your growth with confidence that everything is under control.

There is one question I frequently get from company owners struggling to grow a lawn care business.

“How long will it take to triple our website leads?” 

If you are investing tens of thousands of dollars to get more lawn care customers, you don’t want to flush marketing dollars down the toilet (while wasting time and energy). 

You want a lot of leads. You want results.

Today, I am going to share what has been proven to work time and time again. These strategies worked when I directed marketing at a $13 million company and they have worked for our lawn care clients over the past 10 years.

(And I say that you should dream BIGGER than 3x your current results.)

Marketing a lawn care business often carries with it a degree of experimentation.

Unfortunately, trial and error can mean wasted money, time, and missed opportunities to get more lawn care customers.

You already put so much blood, sweat, and tears into growing a lawn care business. The last thing you want is to rub salt in the wound with tactics that pan out to be a colossal waste of time (and money).

This article was updated to include a bonus video interview with Marcus Sheridan, the author of "They Ask, You Answer". Enjoy these original concepts and additional tips for using content in your sales process.

As consumers, we have grown more and more impatient as we search for information online. I’m cursing at a company if I have to wait more than five seconds for their website to load.

We’ve been conditioned to believe we can find the answer to any question or problem we may have simply by entering a string of words into a search engine. Got a question? Just Google it. We know we’ll find the answer somewhere online as long as we look hard enough. That’s our expectation today.