Podcast: Roll Play--The First Phone Call
In this months podcast, Green Industry Consultant Jody Shilan and I discuss the importance of the first contact with a potential client. We also take turns "roll playing" the initial phone call.
Click here to listen to Part 1--25 minutes (To download- right click, "Save Target As")
Click here to listen to Part 2--17 minutes (To download- right click, "Save Target As")
Jody Shilan is a former landscape contractor, award winning designer and successful salesman. He is now a Green Industry Consultant who uses his 30 years of experience to help landscape design/build companies develop Standard Operating Procedures to organize their systems, grow their companies and increase their sales and profits. Jody can be reached at jshilan@optonline.net or at 201-783-2844.
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